Privacy Policy

Last updated: June 30, 2026

Who we are

This website (gytabuyback.com) is operated by Brand on Fire LLC, the maker of the Gyta BuyBack plugin for WordPress and WooCommerce. You can reach us any time at [email protected].

What we collect and why

Contact & support form

When you submit our support form, we collect the name, email address, inquiry type, and message you provide. We use this solely to respond to your request and provide support. Submissions are emailed to our support team and stored securely so a request is never lost.

Newsletter

If you opt in to product updates, we store your email address to send occasional news about the plugin. You can unsubscribe at any time.

Analytics

We use Google Analytics to understand how visitors use the site (for example, which pages are popular) so we can improve it. Google Analytics sets cookies and may collect anonymized usage data such as pages viewed, approximate location, browser, and device. We do not use this data to personally identify you.

Live chat

We use Tidio to offer live chat. If you start a chat, the information you share is processed by Tidio to deliver the conversation and let us follow up.

Purchases

Plugin licenses are sold and processed by our payment partner, Freemius. When you buy a license, your payment and account details are handled by Freemius under their own terms and privacy policy — we never see or store your full payment-card details.

Cookies

The site uses a small number of cookies, primarily for analytics (Google Analytics) and live chat (Tidio). You can block or delete cookies in your browser settings; some features (like chat) may not work as well if you do.

Who we share your data with

We do not sell your personal data. We share information only with the service providers that help us run the site and support you:

• Google Analytics — website analytics.
• Tidio — live chat.
• Freemius — license sales and payment processing.
• Cloudflare — hosting, security, and email delivery for our forms.
• Elastic Email — transactional email delivery for form submissions.

Each provider processes data under its own privacy policy and only as needed to provide its service to us.

How long we keep your data

We keep support and newsletter submissions for as long as needed to provide support and our services, and to meet legal or accounting requirements. You can ask us to delete your information at any time.

Your rights

You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to erase it. To make a request, email [email protected].

License & purchase terms

Use of the Gyta BuyBack plugin and any purchase made through Freemius is governed by the Freemius Terms & End-User License Agreement.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected on this page with a revised “last updated” date.

Contact

Questions about this policy or your data? Email [email protected] or use our support form.